Project Manager Resume

Project Manager Resumes - IT, software management

David James, Project Manager

Summary of Project Management Qualifications

Experienced project manager who communicates well with developers, designers, and executives. Adept at managing all phases of life cycle, from needs assessment to implementation. Creative problem-solver and skilled in data evaluation, able to find solutions to "unsolvable" technical problems.

Core Competencies

Program Management
Project Management
Strategic  Planning
Project Scope Design
Process Reengineering
Change Management
Risk Management

POS (point of sale)
Quality Assurance (QA)
Quality Control (QC)
Train-the-trainer seminars
Performance Metrics Definition
Customer Acceptance
Technical Writing

Web Development
(Widgets, Social Networking, Web 2.0)
Database Design & Programming
Search Engine Optimization (SEO)
Financial  Management
Business Case Development
Agile Software Development

Industry Experience

eCommerce
Web 2.0
Retail Management (Software)
Gas & Oil (C-Store)
Utilities (Electricity)
Hospitality (Hotels)

Secure Communications
Telecom
Search Engine Optimization (SEO)

Professional Experience

Fundraising Manager
Project Management / Technical Development
2007 - present

Globescope Communications / Microsoft Business Solutions
Senior Technical Director / Web Development
2002 - 2007 (contract)

  • Frequent contributor to the Microsoft Business Solutions website writing articles and case studies of MBS-RMS installed implementations, and assisting Microsoft Certified Partners by running the development and deployment of their Microsoft Certified Partner web sites.
  • Flash and website development. Created Flash CD under zero-tolerance timeline that was distributed to over 40,000 Microsoft Partners.

Walt Disney Incorporated
Senior Project Management
1998 - 2002

  • Supervised hardware and software rollouts to 950 Disney Store retail locations, including all Retail Point of Sale systems, all store back office systems, all store intranet communication systems (EARS) and all stand-alone store kiosk systems. This represents the management of over $2 million in hardware assets, and another $2.5 million in software licensing and custom development.
  • Ran the production of all support documentation and end user documentation for all retail and store management systems.
  • Managed the rollout of corporate office systems including desktop systems for 1,600 users.
  • Oversaw the development of Knowledge Base and other internal applications, including a Data Warehousing system and Inventory Control systems running on IBM AS/400s under Island Pacific software.
  • Directed the development and deployment of Disney Cast Member Intranet sites including automated HR applications, Time and Attendance systems and other internal applications. This system support over 35,000 Disney staff worldwide.
  • Served as an executive member of Disneys Y2K disaster recovery team. As such, he was one of 14 people worldwide granted all-access privileges to all Disney facilities and subsidiary facilities.

State of California CalPX and ISO
Quality Assurance
1997 - 1998

  • Represented the State of California in the vendor acceptance process.
  • Ran the entire testing/quality assurance line for all custom software and COTS applications from SAP and PeopleSoft, including multi-location (LA and Sacramento) failover testing.
  • Conducted vendor evaluations and developed custom Change Management methodologies.
  • Responsible for the final signoff on $280 million in hardware and software to regulate and mitigate the online auction process and the control of the entire California power grid.

The Software Works
Project Manager
1995 - 1997

  • Ran the complete life cycle of deployment of TSWs back office, corporate office and POS software for Mobil Oils On The Run franchise, and Texaco's Star Mart franchise.
  • Supervised all hardware and software delivery and installation and user training for over 1200 retail operations.
  • Delivered training seminars to corporate executives, franchise holders and investors.

Addtel Communications
Director, Quality Assurance
1993 - 1995

  • Oversaw all aspects of Quality Assurance for this long-distance telephone company, including the support call center to ensure that high-quality telephone service was established and maintained to approximately 3,000 businesses at a rate of over 12 million minutes per month.
  • Maintained relationships with long distance service providers and local exchange carriers (Pacific Bell and GTE) and used automated mainframe and PC-based systems to track down problems and irregularities in the delivery of phone service and the resultant billings.
  • Oversaw the initial and continued training of all sales, administrative and technical staff of the company and supervised the development of training programs all company staff.

Technical Skills

Macromedia Flash, Visual Basic, Classic ASP, SQL Server, Lotus Notes, Flex, J2EE, ColdFusion, DataFlex, MS Project, MS Office Suite, CSS, HTML, Javascript, Java, Search Engine Optimization (SEO), Agile Development Methodologies